MARKETPLACE POLICIES

Shared Spaces Policy

This policy applies to any Vrbo vacation rental booked on any Expedia Group brand. 


Summary


We want our guests to enjoy their stay in privacy. That’s why Vrbo only supports private vacation rental spaces, not shared spaces. Shared vacation rental spaces with hosts or other guests are not allowed. 


Access to the home


When listing a vacation rental on Vrbo, hosts must offer: 

 

  • A private indoor living space: guests must have exclusive use of the inside of the vacation rental. It can’t be shared with the host or anyone outside their group. The host may only enter in very limited situations, as described in the Guest Privacy & Host Entry Policy.
  • A secure and separate entrance for guests: guests must have their own entrance that does not go through the host’s private area. It must have a lock that only guests control, so they decide who can enter. 

Shared amenities


Some shared areas are allowed: 

 

  • Outdoor areas, such as a yard or garage, or amenities, such as a laundry room, recreation area, or community pool – these are allowed if disclosed on the property description page. 
  • Common hallways or entry areas, such as in an apartment or condo building. 

Exceptions


Certain types of vacation rentals, such as micro studios and bed and breakfasts, may have shared kitchens and bathrooms. These may be allowed if that setup is normal for that type of property and the shared amenities are clearly explained in the listing description. 


Enforcement


If we are made aware of a possible violation of this policy, we will investigate and take appropriate action, including suspension or termination. 


Need help?


If you are unsure whether your property is suitable to be listed on our platform or if the property you booked was misrepresented and is a shared property with the host or other guests, please contact us. 


Please note: We do not own, operate, manage, control, or inspect the properties listed on our platform. We do not guarantee the safety of any property, or the truth or accuracy of any listing or other content provided on our platform. We do not guarantee the safety or conduct of any host or guest.